Why Travia PRO reset to default?

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    Posts
  • #12233
    andre.parent
    Participant

    HI,
    For the second time in 2 months, my Travia Pro theme lost all the info I putted on my Home page and went to default.

    HOw can I restore my previous content ?

    Regards,
    André

    #12234
    alexathemes
    Keymaster

    Hi

    We have not release any update for pro version. Make sure you haven’t clicked Restore Default button mistakely.
    Kindly email to our support email so we can check and help.

    Thank You

    #12235
    andre.parent
    Participant

    Thanks for the fast answer.

    If somebody clicked on the Restore default button, is it possible to come back before that?

    #12236
    alexathemes
    Keymaster

    Hi

    Once the somebody click the Restore button the theme restore the default content to database instead of original. Whenever someone click on restore button it asked again to confirm the restore content.
    Once the content restore it is impossible to get the original content back since it removed from the database. But it is applied only for theme options panel content that is section content. All the posts and pages will remain the same.

    Thank You

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