Them installation failed

This topic has 3 replies, 4 voices, and was last updated 2 years, 4 months ago by dorothyramey.

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April 5, 2022 at 9:47 am #12418

hanngo1986
Participant

Installing theme from uploaded file: builder_theme_package-6zjsa2.zip
Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme installation failed.

April 5, 2022 at 10:03 am #12419

alexathemes
Keymaster

Hi

The file you have download is the theme package zip file where include builder-pro.zip, xml file, sql file, installation guide and theme documentation so when you finish the download just extract (unzip) the theme package on your desktop or laptop and then you just need to upload builder-pro.zip file in the WordPress.

If you still facing the issue then kindly send us the site URL and the login details so we can install and setup the theme.

Thank You

July 6, 2022 at 3:16 am #19109

SEO Mũ Cối
Participant

ok

August 5, 2022 at 12:15 pm #19144

dorothyramey
Participant

Thanks for the explanation.
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