Them installation failed

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  • April 5, 2022 at 9:47 am #12418
    hanngo1986
    Participant

    Installing theme from uploaded file: builder_theme_package-6zjsa2.zip
    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme installation failed.

    April 5, 2022 at 10:03 am #12419
    alexathemes
    Keymaster

    Hi

    The file you have download is the theme package zip file where include builder-pro.zip, xml file, sql file, installation guide and theme documentation so when you finish the download just extract (unzip) the theme package on your desktop or laptop and then you just need to upload builder-pro.zip file in the WordPress.

    If you still facing the issue then kindly send us the site URL and the login details so we can install and setup the theme.

    Thank You

    July 6, 2022 at 3:16 am #19109
    SEO Mũ Cối
    Participant

    ok

    August 5, 2022 at 12:15 pm #19144
    dorothyramey
    Participant

    Thanks for the explanation.

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